"Progress always involves risk; you can't steal second base and keep your foot on first" Frederick Wilson
FIELDS OF SPECIALTY
Business Management
Systems
IT Technical
Services
Information &
Knowledge Mastery
Knowledge Worker
Productivity
Business Management Systems
The Objectives:
- Transforming organizations into well-oiled machines by implementing (and/or improving) the systems that run them
- Awareness, Truth & Understanding : Helping leaders have a clear view of their operations so they can make better decisions, make better plans, and take better actions
Better Systems for:
- Legal & Regulatory Compliance (Business Record keeping)
- Chart of Accounts
- Cash Flow Management
- Expense Control
- Job Costing
- Revenue/Profit Tracking
- Order Processing
- Invoicing
- Collection of Money Owed
- Making use of Banking Services
- Management of Inventory
- Management of Payroll
- Management of Receivables
- Management & Automation of Payables
Better Work Methods & Skills:
- For Executives : Understanding the "Numbers" and The essentials of their business systems
- Data entry procedures to ensure error-free records
- Verification & quality control procedures for business records (ex : Bank Reconciliation)
- Management of Transaction records (aka Proofs of transaction)
- Traceability
- Digitization of financial records
NB: For errors and inefficiencies to be corrected they first must be noticed. Many go unseen and therefore unaddressed. We implement systems that make such problems visible.
“People only accept change when they are faced with necessity, and only recognize necessity when a crisis is upon them” Jean Monnet
IT Technical Services
- Servers
- Workstations
- Networks
- Security, Operational Continuity & Disaster Recovery
- Business Management & Accounting Systems
- Most business related software commonly found in organizations
"The difference between failure and success is doing a thing nearly right and doing a thing exactly right" Edward Simmons
Information & Knowledge Mastery
Today, the typical enterprise is drowning in information. Ironically, people often don’t have (or can’t find) the information or expertise they need in order to do their job effectively.
Knowledge Management (KM) is the process by which organizations identify, gather, share, and use the knowledge and expertise available to them. It attempts to multiply the value of the ultimate source and repository of knowledge: the human mind.
The benefits include:
- Retention of critical expertise
- Improved decision-making
- Greater adaptability and flexibility
- Cost reductions
- Accelerated execution
Corporate Culture and Strategic Deployment are two crucial aspects of a Knowledge Management initiative. They include the following elements:
- Development of an organizational culture that values Knowledge
- Engineering the processes that control Knowledge acquisition, capture, distribution, discovery, and absorption (learning)
- Engineering the processes that control Knowledge structuring & organization
- Educating the personnel on KM Principles, Strategies & Best Practices
- Knowledge Bases / Knowledge Repositories
"Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it" David Starr Jordan
Knowledge Worker Productivity
The term knowledge worker was first coined by Peter Drucker. He suggested "the most valuable asset of a 21st-century institution will be its knowledge workers and their productivity".
The world is going through a new industrial revolution characterized by:
- Advances in artificial intelligence and automation
- Information Overload (due to the ever-expanding size & complexity of the body of knowledge that experts have to contend with)
- Capacity to outsource increasingly complex intellectual work
These phenomenon are creating serious pressure for white-collar professionals to maximize their productivity. Not losing your livelihood is a strong motivator and this 3rd industrial revolution is going to fully engage that survival instinct.
It is no longer good enough for self-directed knowledge workers to perform their work as THEY see fit. They must recognize and are starting to accept that if they are to survive this new reality they will need to improve the way they approach their work, the way they remember things, the way they use computers, even the way they think and learn.
"If there's a way to do it better...find it" Thomas Edison